Click Export > From export you have three options:Ĭopy to Clipboard - if seleted right click to your reply and select 'Paste' log will be pasted to your reply.Double click on the scan log which shows the Date and time of the scan just performed.Click on the History tab > Application Logs.To get the log from Malwarebytes do the following: After the restart once you are back at your desktop, open MBAM once more.Wait for the prompt to restart the computer to appear, then click on Yes.When the scan is complete, click Apply Actions.Continue with the rest of these instructions. Click 'Yes' to this message, to allow the driver to load after a restart.With some infections, you may or may not see this message box.If an update is available, click the Update Now button. Click on the Scan tab, then click on Scan Now >.

Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware.

On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box 'Scan for rootkits'.

You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.įollow the instructions in the following link to show hidden files: NOTE: IE8 Does not support changing download locations in this manner. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen. Click Browse and select the Desktop and then choose the Select Folder button. Select the Options link in the lower left of the window. Internet Explorer - Click the Tools menu in the upper right-corner of the browser. In the downloads section, click the Browse button, click on the Desktop folder and the click the 'Select Folder' button. Mozilla Firefox - Click the 'Open Menu' button in the upper right-corner of the browser.

Scroll down to find the Downloads section and click the Change. Google Chrome - Click the 'Customize and control Google Chrome' button in the upper right-corner of the browser.Ĭhoose Settings. on the system, please remove or uninstall them now and read the policy on Piracy.Ĭhange the download folder setting in the default Browser so all tools we may use are saved to the Desktop: Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.

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